I got a call and with-in minutes after placing my order to confirm the details on my account and I got a confirmation email that afternoon saying my sim card was on the way.
I had my own sim card when I signed up for the service. It only took them an hour from the time I signed up to get my sim card active. I highly recommend this company.
I’ve been with these guys since the beginning and all of my friends and family have changed companies because all of them cancelled on them. Wireless Solutions has never gone down since I started up and I would recommend them to anyone who asks me who provides my internet service.
Me and my husband always wanted to go RVing, but we never could because we needed internet service in our RV and all of it was way too expensive for us. Then we found Wireless Solutions so now me and my husband can be on the road full time.
My old provider cancelled on me out of nowhere. I found Wireless Solutions and wish I started with them in the first place. Awesome customer service and even better internet service.
I have an RV and we travel all around the country. I already have an LTE modem just needed a Sim card. Wireless Solutions was quick to get my card activated that I already had, and we never had to stop.
We live in a remote area where we thought are only option is satellite, we got the Mofi from Wireless Solutions and were amazed. My friend invited my family to the beach, but she told me that there was no internet. I told her no problem, I bought the Mofi with me and we have internet. I can’t say too much about this product.
We have a house at Lake Anna VA where internet is not an option. Thanks for the Mofi from Wireless Solutions, where able to work from here with out going back to Fredericksburg.
Since we have internet, our children are able to come now for longer visits.
I live in a remote area and have been unsuccessful in obtaining Internet that is reliable for the past 15 years. I was introduced to the MoFi product as an option and was given two weeks to test it out prior to committing. It has been wonderful and reliable. I am now able to work from home as well as watch movies and shows online. I would recommend this product and service to anyone who has not been able to get service!
We believed getting WiFi at our remote location was not a reality until Wireless Solutions changed that. We consistently receive amazing quality and outstanding customer service far above their competitors. We could not be more pleased.
What We Offer
With our plans, you will enjoy high-speed Internet access at home, work or on the go with no overages, contracts or throttling.
IS THIS DEVICE EASY TO HOOK UP?
Yes! Simply plug it in, login and go! If there is a problem, give us a call or email us and we will help you out.
HOW DOES YOUR DEVICE COMPARE TO SATELLITE?
Satellite has a higher latency, so it’s more difficult to remote into another computer.
Inclement weather will affect the signal and the internet could be out until the weather clears.
DO I HAVE TO SIGN A CONTRACT? CREDIT CHECK?
Our plans require no contract and no credit checks but there is a service agreement. This is a month-to-month plan. Each payment pre-pays for your next 30 days of service. You may cancel your subscription with us at any time.
CAN I RETURN IT IF IT DOESN’T WORK?
If the device does not connect or is slower than expected, this most likely means a lack of LTE coverage at your location; or the cellular tower your device is connecting is congested from high usage. Whatever the reason, our 14-Day No Risk Return Policy has you completely covered. Simply return your device for a refund.
SIM card only plans are sold as is. You are responsible for you own device and can be canceled before the next billing cycle.
WHAT ARE THE SPEEDS OF YOUR DEVICES?
The speeds of all of our devices depend entirely on how close you are to the carriers cell towers in your area. We have had reports of over 80 Mbps from those who are close to a cell tower all the way down to 1 Mbps for those who are several miles away from a tower.
WHAT IS DE-PRIORITIZATION?
As a direct consequence of the repeal of Net-Neutrality, carriers use “data de-prioritization” as a way to manage limited bandwidth in densely populated areas with high data consumption (cities, for example). Users with higher data usage (e.g. streaming) may experience de-prioritization during peak times. Data de-prioritization is intended not only to allow lower data users to enjoy high speed data but also to ensure network bandwidth is available for emergency services and other high-priority traffic . Fortunately, de-prioritization usually only occurs for short periods of time (a matter of minutes or hours), not until the end of the billing cycle.
I LIVE IN A RURAL AREA, AND TRAVEL QUITE A BIT. CAN I TAKE IT WITH ME?
(STRICTLY UNITED STATES USAGE ONLY) Our portable wireless device can be used "on the move". We have tested them on interstates as passengers, and they work well. We recommend you use it in a hotel as it is a secure network. There are times in remote areas or when surrounded by valleys/mountains where the signal will cut out. However, if you are on open roads with many cell towers then it is relatively steady. Think of our devices like your cell phone, you have coverage most of the time but not all the time. We recommend using it in one place overall but traveling with these are quite nice. Just do not expect perfect, constant signal. It also must remain plugged into a power source (an optional 12v car charger is available from the manufacturer or Amazon). You can purchase a battery bank from Amazon. This device offers a mobile internet solution for 10 or less connected devices.
ONCE I SIGN UP FOR THE PORTABLE DEVICE PLAN, DO I OWN THE DEVICE?
The Cradlepoint is a leased device with NetCloud warranty. After 3 years of service the device is yours with 2 more years of NetCloud. All of the other device are included in your membership/sign-up fee. You may cancel your subscription with us at any time. There are no cancellation fees!
ONCE I SIGN UP FOR THE PORTABLE DEVICE PLAN, DO I OWN THE DEVICE?
The Cradlepoint is a leased device with NetCloud warranty. After 3 years of service the device is yours with the option of 2 more years of NetCloud. All of the other device are included in your membership/sign-up fee. You may cancel your subscription with us at any time. There are no cancellation fees!
CAN I CONNECT UP OTHER DEVICES (PRINTER, LAPTOP, IPAD) DIRECTLY TO THE PRODUCT?
Yes, there are 4 available ports that can be used to hardwire in other devices; such as a printer, a laptop, etc.
CAN I PURCHASE JUST A SIM CARD?
Yes, a sim card can be purchased by itself, on a pre-paid month to month plan. It must be used on a carrier compatible device.
What are the data caps on each plan?
You are guaranteed the subscribed plan data limit. Any data above your subscribed plan would depend on the carrier fair usage policy.
What happens when I reach my plan data limit for the month?
If you have used all of your plan data for the month, you can do one of the following:
- Option 1: You can wait until your next month billing cycle when your data resets back to your subscribed plan limits, or
- Option 2: You can call us to discuss other upgrade options to get additional data.
What devices are approved with RED Data plans?
If you wish to subscribe to a RED Data Plan, please refer to the Supported Devices PDF for a list of approved supported devices applicable to the RED Data Plans.
Internet Data Plans
We offer Internet data plans utilizing all of the major wireless carriers. Great for home, work, and on the go (eg boats, RV, etc). Use your existing wireless device* or you can purchase a device from us.
SIM card(s) can be ordered in several options:
- One SIM Card Data Plans
Ideal for customers who know how much Internet data they need and their preferred wireless carrier with the strongest signal for their area.
- Two SIM Card Data Plans
Ideal for customers who need more monthly Internet data and/or wish to utilize two different wireless carriers for failover and redundancy.
- SimTell (E-Sim Data Plans)
Ideal for customers who want to utilize all wireless carriers through one device. The E-SIM device is capable of auto-selecting and auto-switching to the carrier with the strongest wireless signal. E-SIM data plans do not require a physical SIM card and must be used with the E-SIM device (included with our plans).
(*Wireless device must be compatible with cellular carrier network)
To get high-speed wireless Internet access at home, work and on the go, you'll need a wireless device. Our wireless routers are fully compatible with all major cellular networks. Our routers have been tested to deliver the fastest Internet speeds for rural areas or on the go (eg boats, RV, etc).
Wireless Devices can be ordered in several options:
- A wireless device with one SIM card slot to support connecting to one wireless carrier
- A wireless device with two SIM card slots to support connecting to two wireless carriers
- A wireless device with three Virtual SIM (E-SIM) to support connecting to three wireless carriers. (E-SIM device is included with any of our E-SIM data plans)